Privacy Policy

1. Introduction

Digital Nexus Media Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dnexusmedia.com, use our CRM platform, or engage with any of our services including railway advertising, digital marketing, and web/mobile development.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you fill out forms, request demos, or contact us.
• Business Information: Company details, industry, and requirements shared during consultations.
• CRM Platform Data: Data entered by users into our CRM platform including leads, contacts, employee records, and business metrics.
• Usage Data: Browser type, IP address, pages visited, time spent, and other analytics data collected automatically.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.

3. How We Use Your Information

• To provide, operate, and maintain our services and platforms
• To process inquiries, demo requests, and service orders
• To communicate with you about our services, updates, and promotional offers
• To improve our website, products, and customer experience
• To manage CRM platform accounts and provide technical support
• To comply with legal obligations and enforce our terms

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our CRM platform uses encrypted connections (SSL/TLS), secure authentication, and role-based access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors who assist in operating our services (hosting, analytics, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Cookies Policy

Our website uses cookies to improve functionality and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of your data stored in our systems
• Withdraw consent for data processing where applicable

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. CRM platform data is retained for the duration of your active subscription and for a reasonable period thereafter.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: